Customer Support
Not Just Software Inc. is committed to providing excellent customer support.
Contact Information
- Email: support@notjustsoftware.com
- Response Time: We aim to respond to all inquiries within 48 hours, Monday through Friday.
Support Hours
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time. Inquiries received outside these hours will be addressed on the next business day.
Common Support Topics
- Account access issues
- Course content questions
- Technical support
- Billing inquiries
Support Process
When contacting support, please include:
- Your name and email address
- The specific course or product you're inquiring about
- A detailed description of your question or issue
- Any relevant screenshots or information
For immediate assistance with Cloud Course questions, please visitcloudcourse.dev/customer-support.